Let's Start aConversation

We typically respond to all inquiries within 2 hours during business hours (9am-6pm EST, Monday-Friday). For urgent enterprise support requests, our 24/7 team responds within 30 minutes.

Yes! We offer dedicated enterprise support packages with dedicated account managers, priority response times, custom SLAs, and direct access to our engineering team. Contact us to discuss your specific needs.

Absolutely! You can schedule a personalized demo with our team by selecting 'Schedule a Demo' in the contact form above, or by calling us directly. Demos typically last 30-45 minutes and can be customized to your use case.

To help us assist you better, please include: your company name, current security setup, team size, specific challenges you're facing, and your timeline. The more details you provide, the more tailored our response will be.

Yes! All trial users get access to our full support team via email and live chat. Enterprise trial users also get access to dedicated onboarding specialists and technical consultation.

For security issues, please email security@aegixia.com directly. We have a dedicated security response team that monitors this inbox 24/7. We take all security reports seriously and respond immediately.